SHIPPING RATES & POLICY
|Order Amount (USD)||Shipping Method||Expected Delivery||Cost|
|$0 - 49.99||Standard||3 - 5 days||$4.99|
|$0 - 49.99||Express||2 - 3 days||$9.99|
|$50 and over||Standard||3 - 5 days||FREE|
|$50 and over||Express||2 - 3 days||$9.99|
International shipping costs will automatically be calculated by USPS based on the weight of your order. The customer is also responsible for any additional local taxes or fees levied upon delivery. Please know that JKosmmune cannot control the rates of the taxes as it is the customer's responsibility. Learn more
Locations in the U.S. Territory, (e.g. Alaska, Hawaii, etc.)
Other U.S. locations such as Alaska, Hawaii, Guam, Puerto Rico, or U.S. Virgin Island may require 15% of an additional U.S. shipping fee. Delivery time will also vary depending on the location.
Returns and Exchanges
If there is an issue with a product you purchased, JKosmmune has a 30-day return policy. Please email us at firstname.lastname@example.org with your order number, the reason for return, as well as photographs of the product if possible. We guarantee returns for any product damage or defects occurred due to a manufacturing error or if you received the wrong product.
Unfortunately, We generally do not accept opened or used items unless a manufacturing error has occurred. Shipping fees are not eligible for a refund. After we have received the return, we will send you an email regarding the status of your order. Your refund will be processed and a credit will be applied to the original method of payment. Please allow 3-7 business days for the refund to process.